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Connect-World Latin America 2005     Magazine introduction Connect-World series of magazines is the leading magazine in the telecom and ICT industry that brings together the leading industry players, regulators, associations and governments, to discuss how technological integration and digital inclusion helps reduce the gap the leading industry players, regulators, associations and governments, to discuss how technological integration and digital inclusion helps reduce the gap between the developed and developing world.     Theme: Intelligent positioning for growth Articles Contributors Feature articles     Article no.: 1 Topic: Public Internet booths in Peru: from the corporate market to the community market Author: Edwin San Roman Title: Chairman of the Board and President Organisation: OSIPTEL and REGULATEL PDF size: 156KB   About author: Edwin San Román is the Chairman of the Board of Directors of the Organismo Supervisor de Inversión Privada en Telecomunicaciones (OSIPTEL) – Supervisory Agency of Private Investments in Telecommunications in Peru. He is also the President of REGULATEL, the Latin America Telecom Regulators Forum established to encourage the cooperation and coordination of efforts among its members and promote the development of telecommunications in this region of the world. Dr San Román is a professor at the Graduate School of the Department of Electronic Engineering at the Universidad Nacional Mayor de San Marcos, professor at the Graduate School of the Master Program for Public Services Regulation at the Pontificia Universidad Católica del Perú and professor at the Electronic Engineering Faculty of the Universidad Ricardo Palma (2005-I). Edwin San Román earned a PhD in Electrical Engineering from the Royal Institute of Technology at Stockholm, Sweden, and his degree in Electrical Engineering from the Universidad Nacional de Ingeniería at Lima, Peru. He has taken several specialisation and training courses in Sweden, Germany, Japan, Canada and France.   Article abstract: Ten years ago, Peru installed its first Internet booth to democratise public access to information. Today, more than 80 per cent of Peru’s population has access to the Internet through the booths and community centres. The project now provides direct employment for 60,000 people – more jobs than traditional telephony. There were no public subsidies. Small business owners invested close to US$100 million. A similar farmers’ association’s project has drawn visitors from around the world to learn from their experience.   Read the article     Article no.: 2 Topic: Net impact in Latin America Author: Carlos Carnevali Title: Vice President Latin America Organisation: Cisco Systems PDF size: 124KB   About author: Carlos Carnevali is Cisco’s Vice President for Latin America. He is in charge of all Cisco operations in Latin American countries, from Mexico to Argentina. Mr Carnevali, previously Managing Director of Latin American South (Brazil, Argentina, Chile, Peru, Uruguay, Paraguay and Bolivia), brings more than 11 years of experience to his current position. As the first Cisco employee in Latin America, he began Cisco’s operation in Brazil and then integrated Cisco’s South American operation into a single region. He began his career in England, with Plessy Telecommunications, where he rose through the ranks to assume responsibility for the Asian, African and Latin American markets. Carlos Carnevali earned his degrees in Electronic Engineering and Administration at Mackenzie University, in São Paulo, and in Marketing from the University of Stanford.   Article abstract: Organisations that have sophisticated network and technology infrastructures and use network-enabled applications tend to do better than organisations that do not. Businesses see technology as a way to improve customer satisfaction, reduce costs and boost revenues. Latin American companies lag in broadband usage and tend to introduce administrative systems prior to automating customer service functions. Investments in ICT increase productivity, but Latin American companies invest only 1.38 per cent of the GNP, compared to 5.25 per cent in the USA, and this hobbles growth.   Read the article     Article no.: 3 Topic: Latin America – ready for the Mobile Internet? Author: Adilson Antonio Primo Title: President and CEO Organisation: Siemens, Brazil PDF size: 176KB   About author: Adilson Antonio Primo is the President and CEO of Siemens in Brazil and of the Siemens Group for the Mercosur Region. He began his career as an intern in Siemen’s power generation and distribution sector in Germany and rose to his present post through a series of increasingly responsible executive positions. Mr Primo has served as an executive or board member for many organisations, including, most recently, as the Vice President of the Brazilian German Chamber of Commerce and Industry, as a Member of the Superior Council for Political and Social Orientation of the Federation of Industries of the State of São Paulo (FIESP) and as a Board Member of Epcos do Brasil. Adilson Antonio Primo earned a Bachelor's Degree in Electrical Engineering from Escola Federal de Engenharia de Itajubá (EFEI), in Minas Gerais, Brazil.   Article abstract: Although the cost of mobile voice has dropped dramatically in past years and the market has grown apace, mobile data, the Mobile Internet, has grown slowly in developing countries. This is due both to the cost of the equipment and to the cost of mobile data transmission, which can be hundreds of times more expensive than with fixed data lines. Less expensive equipment and government support would speed mobile data growth and help reduce Latin America’s social and economic inequalities.   Read the article     Article no.: 4 Topic: True convergence, building digital communications Author: Wagner Ferreira Title: President Organisation: Lucent Technologies, Brazil PDF size: 132KB   About author: Wagner Gonçalves Ferreira is the President of Lucent Technologies in Brazil. Ferreira joined Lucent Technologies in Brazil as Mobile Solutions Sales Manager. Later, as Director, he was responsible for some of the largest Lucent accounts in Brazil. Mr Ferreira started his career at Cobrasma, as Telecommunication Network Project Supervisor. From there, he joined the AT&T Network System Group, as a Project Coordinator. He also worked for Machline Tecnologia de Telecomunicações (MTT), as a Project and Engineering System Manager for SID Telecom and Controls. Wagner Ferreira graduated in Electrical Engineering from the Escola de Engenharia Mauá de São Paulo, in Brazil. He earned his MBA from Fundação Getúlio Vargas.   Article abstract: Full convergence of access, networks, content, equipment, features, applications – you name it – has long been a goal of revenue hungry, competition driven service providers and a dream for the consumer. Multifunction equipment hardware convergence and the convergence of services made possible by IP Multimedia Subsystems architecture will, finally, after years of hype, make it possible to fully personalise communications and provide a blended experience fully in tune with the user’s lifestyle, at home, at work and at play.   Read the article     Article no.: 5 Topic: Next generation network evolution – finding the path Author: John Everard Title: CEO Organisation: Newport Networks Ltd PDF size: 172KB   About author: John Everard is the CEO and co-founder of Newport Networks. He previously held senior positions with Newbridge Networks, for over a decade, establishing Newbridge Information Systems before taking responsibility for its operations in Europe, Middle East and Africa. Before that, Mr Everard played a major role at Mitel, becoming Vice President and General Manager, EMEA. He has also served as Chairman of Telspec Ltd. Much of his early experience was gained at the British Telecommunications Research Department and Bell Northern Research in Ottawa, Canada. John Everard holds a BSc Honours degree from the City University, London, and an MSc from the University of Essex.   Article abstract: To face competition and meet customer needs, most operators will migrate to Next Generation Networks (NGNs). To protect their investments, they need flexible infrastructures that can evolve with the standards while meeting their immediate needs. The IMS (IP Multimedia Subsystem) standards are defining NGNs. IMS provides the flexibility to introduce the VoIP services operators need to generate the revenues during the migration to NGN, and customers will be rewarded by the introduction of an increasingly rich, accessible, range of services.   Read the article     Article no.: 6 Topic: Nothing will be as it was Author: Richard Lihe Ye Title: President Organisation: ZTE, Brazil PDF size: 216KB   About author: Richard Lihe Ye is the President of ZTE in Brazil and Vice President for ZTE Latin America. He established ZTE’s activities in Brazil when the company first came to the country. As Vice President of ZTE in Brazil, he was responsible for hiring the company’s initial team of professionals and starting the company’s business. Upon completing the set-up of the Brazilian branch, Richard Ye was transferred to Madrid, Spain. There, he assumed responsibility for ZTE’s business with the Telefónica Group for the whole Latin America. Since joining ZTE, in addition to Brazil, he has worked for ZTE in Spain and China, Ecuador and Peru. Richard Ye graduated in Telecommunications Engineering from the University of Electronic Sciences and Technology of China.   Article abstract: IPTV, the transmission of digital TV using the Internet Protocol, will grow rapidly in the next few years. IPTV offers interactive audio and video services, higher technical quality than existing broadcast TV, better content and personalised services. IPTV is an important strategic alternative for fixed telecommunications operators threatened by the broad range of sophisticated wireless services. IPTV provides traditional broadcasting services, video on demand (VoD), Private Video Recorder (PVR), Time-Shifted Television (TSTV), Interactive Games and many other services.   Read the article     Article no.: 7 Topic: Cellular’s evolving RF palette Author: Jörg Springer Title: Chief Marketing Officer Organisation: Radio Frequency Systems PDF size: 140KB   About author: Jörg Springer is the Chief Marketing Officer with wireless technology group Radio Frequency Systems (RFS). He has over 15 years of experience in global marketing and business development and management. Mr Springer has been responsible for strategy and budget development, as well as product, brand and corporate marketing. He has held executive positions in Europe, North America and Mercosul, such as Corporate Director of Product Line Communications with a multinational European OEM and Head of Business Development with a Brazilian group based in Rio de Janeiro. Mr Springer joined RFS as Marketing Director for Europe, Middle East and Africa, moved on to become Global Director of Public Relations and then was promoted to Vice President Global Marketing/Chief Marketing Office (CMO). Jörg Springer holds a Masters degree in Business Administration (MBA), with majors in foreign trade and international marketing and management.   Article abstract: In much of the world, including Latin America, there are more wireless than wireline subscribers, so third-generation (3G) wireless data access is especially important. 3G wireless uses CDMA technology, which has different propagation requirements than existing GSM and TDMA installations. To maximise performance of existing systems and migrate to the new, operators are using radio frequency conditioning systems and intelligent antennas to provide the precision control of cell footprint size, shape, direction and power that CDMA systems need.   Read the article     Article no.: 8 Topic: Beyond the Internet: the next Era Author: Davi Caproni Title: General Manager Organisation: Juniper Networks, Brazil PDF size: 152KB   About author: Davi Caproni is the General Manager of Juniper Networks in Brazil. He was responsible for launching Juniper Network’s operations in the Brazilian market and, afterwards, in South America. Before joining Juniper Networks, Mr Caproni served as Executive-Director at Lucent Technologies. He had worked previously at Panduit Corp as Director for Latin America.   Article abstract: Businesses need the Internet to create differentiated services, compete effectively, reduce costs and interact with customers and collaborators. In 2005, 35 per cent of businesses will deploy Extranets to communicate with partners, suppliers or customers. Services that mix triple play elements, such as IP phone, video-conferencing and IPTV, are the key to survival for operators and will account for a great percentage of their revenues. Latin America, with 58 million Internet users and the world’s highest growth rate, is a prime market.   Read the article     Article no.: 9 Topic: Third generation mobile and multimedia in Brazil Author: Luís Avelar Title: Executive Vice President, Marketing and Innovation Organisation: VIVO, Brazil PDF size: 132KB   About author: Luís Avelar is the Executive Vice President of Marketing and Innovation of VIVO, a joint venture between Portugal Telecom and Telefónica Móviles for mobile communications in Brazil. Mr Avelar began his career in Portugal Telecom in New Product and Services Development, Commercial and Marketing Planning and Large Account's Administration. He served several years with the European Commission in the area of Telecommunications' Policy, but returned to Portugal Telecom to support the company’s privatisation programme and later to coordinate its strategic alliances programme. Mr Avelar moved to Brazil to study the opportunities of the Telebrás system’s privatisation. Upon the acquisition of Telesp Celular, he became Special Advisor to the President of Telesp Celular and was later promoted to Vice President. Upon the formation of the Vivo joint venture, he became Vice President of Information Technologies and Products and Services Engineering and later promoted to his present post. Luís Avelar earned his degree in Electrotechnical Engineering from the Technical Superior Institute of Lisbon, Portugal, and has a Masters Degree in Marketing and Finance.   Article abstract: Mobile telephony has already surpassed the importance of the fixed telephone in bringing public communications to all levels of Brazil’s population. It reaches regions that fixed services cannot economically serve. Mobile telephones provide, in addition to voice, a wide range of multimedia services. Brazil, with 76 million users, has even launched multimedia applications at the same time as the United States. Businesses with 3G broadband mobile can access emails, download files and access their offices while working in the field.   Read the article     Article no.: 10 Topic: The GSM evolution and mobile connectivity in Latin America Author: Erasmo Rojas Title: Director of Latin America and the Caribbean, Organisation: 3G Americas PDF size: 140KB   About author: Erasmo Rojas is the Director of Latin America and the Caribbean for 3G Americas and is responsible for providing information to mobile operators, manufacturers, regulators, telecommunications organizations and the media regarding the GSM family of technologies in Latin America and the Caribbean. Before joining 3G Americas, Mr Rojas worked at Ericsson as Director of Sales and Market Development for Wireless Systems, Director of Business Development for Latin America and Vice President of Wireless Systems, Colombia, in addition to various managerial roles. While at Ericsson, he launched mobile networks in Colombia and participated in the development of mobile services in twenty countries throughout the Latin region. Erasmos Rojas holds a BSEE in Electronics Engineering from the Distrital University in Bogotá, Colombia, a Master of Science in Telecommunications from the University of Colorado, in Boulder, and an MBA in International Management and Marketing from the Southern Methodist University in Dallas, Texas.   Article abstract: GSM technology now dominates the mobile market in Latin America and the Caribbean. The market has recently been concentrated in the hands of three major market players, all of whom tend towards greater GSM usage. Due to economies of scale and low priced handsets, GSM has grown strongly among the lower-income population. High-end models attract businesses and up-scale users. Given GSM’s cost reducing technology and growing spectral efficiency, its dominance in the region seems assured for many years to come.   Read the article     Article no.: 11 Topic: Next generation service management – a single view of the customer Author: Alejandro Nestares Title: Business Development and Product Marketing Director, CALA Organisation: Intec Telecom Systems PDF size: 184KB   About author: Alejandro Nestares is the Business Development and Product Marketing Director for Billing of Intec’s Latin American region. He joined Intec when it acquired ADC. At ADC, he managed business development in Spain, Portugal and Latin America. Before joining ADC, Mr Nestares was responsible for business development in Europe and the Middle East for Portal Software. Mr Nestares has more than eight years of experience working with next-generation billing systems. Alejandro Nestares holds a bachelors degree from the University of Houston.   Article abstract: To grow, operators need to detect market trends, develop new services and flexibly bill for them. Traditional billing systems gather data after the fact and bill monthly. Pre-paid systems, though, work in real time. Existing systems cannot track subscriber usage patterns or handle the real-time demands of fully converged fixed, mobile, voice and data services. Operational Support System (OSS) Service Management platforms let operators track subscriber trends, offer innovative service bundles and bill multiple services with a single, converged, bill.   Read the article     Article no.: 12 Topic: Converging communications in Latin America Author: James M. Bell Title: Managing Director, CALA Region Organisation: Radvision PDF size: 144KB   About author: James M. Bell is the Managing Director of the Caribbean and Latin America (CALA) Region for Radvision Ltd. He served previously as Managing Director for Polycom Corporation’s CALA Region and as Managing Director, Latin America and Asia Pacific, for eShare Communications (Melita International). Mr Bell founded VistaTel, a top videoconferencing reseller in the United States and has served in various management roles within AT&T, Fujitsu, Philips Electronics and the PictureTel Corporation. James Bell is a graduate of the University of Minnesota, Minneapolis, and holds a B.A. degree in Communications. He has been a key speaker at various industry events and has been a guest lecturer for the Graduate Program in Telecommunications at St Mary’s University in Minneapolis, Minnesota (USA). He is a member of the Executive Committee of the Telecom Committee of the AMCHAM of Peru.   Article abstract: Half of Latin America’s people live on US$1.50 per day or less. Deregulation, privatisation and innovative marketing has brought communications services to people who, ten years ago, had little hope of ever using a phone. Calling-party-pays mobile services make it possible for people and businesses that cannot afford a fixed phone to buy a pre-paid cell card for US$5/month and receive calls free. In cities, people can access the Internet, paying by the minute, at ‘cabinas’ and cafés.   Read the article     Article no.: 13 Topic: IP and the law in Latin America Author: Helena de Araújo Lopes Xavier Title: Senior Partner Organisation: Xavier, Bernardes, Bragança, Sociedade de Advogados PDF size: 140KB   About author: Helena de Araújo Lopes Xavier, is a lawyer and a senior partner at Xavier, Bernardes, Bragança – Sociedade de Advogados, with offices in Rio de Janeiro, São Paulo, Brasília, Joinville, in Brazil, and Lisbon and Madeira, in Portugal. As a business lawyer, she practices administrative law, focused on ICT and telecommunications, airports, public service concessions, tax law and foreign investments. Mrs Xavier is the author of ‘The Special Competition Regime in Brazilian Telecommunications Law’, as well as numerous articles in Brazil and abroad. She is a member of the Brazilian Association of Computer and Telecommunications Law, the Brazilian Institute of Tax Planning, TELECOM-ABT, TELEBRASIL, the Computer Law Association, the United Telecom Council, Deutscher Anwaltverein and the Portuguese Association for Communication Development. Helena de Araújo Lopes Xavier earned her degree in Law from Lisbon University. She has lectured on Administrative Law at Lisbon University and International Telecommunications Law at the Institute of Legal Research (IPEJUR – Rio de Janeiro and São Paulo).   Article abstract: Technological evolution has shaken the legal frameworks in the telecommunications sector. New technology based upon the Internet Protocol has raised questions in countless legal fields from property rights to taxes. Technological convergence has blurred the line between the traditionally unregulated information technology sector and the traditionally regulated telecommunications sector. The regulation of Voice over IP (VoIP) networks presents serious difficulties as does the production and distribution of content on the Internet, intellectual property rights and the carriers’ control over creation.   Read the article Confirmed authors (Order by article no.)   Edwin San Roman Chairman of the Board and President, OSIPTEL and REGULATEL   Carlos Carnevali Vice President Latin America, Cisco Systems   Adilson Antonio Primo President and CEO, Siemens, Brazil   Wagner Ferreira President, Lucent Technologies, Brazil   John Everard CEO, Newport Networks Ltd   Richard Lihe Ye President, ZTE, Brazil   Jörg Springer Chief Marketing Officer, Radio Frequency Systems   Davi Caproni General Manager, Juniper Networks, Brazil   Luís Avelar Executive Vice President, Marketing and Innovation, VIVO, Brazil   Erasmo Rojas Director of Latin America and the Caribbean,, 3G Americas   Alejandro Nestares Business Development and Product Marketing Director, CALA, Intec Telecom Systems   James M. Bell Managing Director, CALA Region, Radvision   Helena de Araújo Lopes Xavier Senior Partner, Xavier, Bernardes, Bragança, Sociedade de Advogados