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Connect-World Asia-Pacific 2004     Magazine introduction Connect-World series of magazines is the leading magazine in the telecom and ICT industry that brings together the leading industry players, regulators, associations and governments, to discuss how technological integration and digital inclusion helps reduce the gap the leading industry players, regulators, associations and governments, to discuss how technological integration and digital inclusion helps reduce the gap between the developed and developing world.     Theme: Pervasive Connectivity As A Tool For Development Articles Contributors Feature articles     Article no.: 1 Topic: Korea’s IT Development Strategies Author: Dr Chin Daeje, PhD Title: Minister of Information and Communication Organisation: Republic of Korea PDF size: 188KB   About author: Dr Chin, Daeje, PhD, is the Minister of Information and Communication of the Republic of Korea. Dr Chin began as an engineer at Hewlett-Packard ‘s laboratory; he later moved to IBM’s Watson Research Center. Dr Chin, prior to being named to head the Ministry, served as the President and CEO of Samsung Electronics’ Digital Media Network Business. In his long career at Samsung, starting as the Principal Engineer at the company’s Semiconductor Business Unit, Dr Chin served in a series of increasingly important positions in several Samsung business units, including: Vice-President, Memory Business; Senior Vice-President, Semiconductor Business; Executive Vice-President, System LSI Business; President and CTO, Corporate R&D Center; and President, Digital Media Network Business. Minister Chin earned a PhD in Electrical Engineering from Stanford University, USA, a Master of Science in Electronic Engineering from the University of Massachusetts, USA, a Master of Science in Electronic Engineering from Seoul National University, Korea, and a Bachelor of Science in Electronic Engineering from Seoul National University, Korea. In recognition of his many achievements in industry, the Minister was named the Techno CEO of 2002 by the Ministry of Science and Technology and, in 2001, received the Gold Tower Order of Industrial Service Merit award. Dr Chin has six overseas patents, 15 domestic patents and several publications to his name.   Article abstract: Korea’s government has promoted the use of information and communication technology since the mid-1980s. Today, Korea is one of the world’s most advanced users of information technology. Its IT industry accounts for roughly 15 per cent of its GDP and 40 per cent of its GDP’s growth. Recognising the importance of these technologies in its economy, Korea has embarked upon an ambitious programme to stimulate the growth of this sector through research and development of new technologies aimed at creating, not simply entering, new markets.   Read the article     Article no.: 2 Topic: New Zealand’s ICT Starts There! Author: The Hon. Jim Anderton Title: Minister for Economic, Industry, and Regional Development Organisation: New Zealand PDF size: 108KB   About author: The Hon. Jim Anderton is New Zealand’s Minister for Economic, Industry, and Regional Development, Associate Minister of Health, and leader of the Progressive Party, the minority coalition partner in the current Labour/Progressive New Zealand government. He was Deputy Prime Minister in the previous government, from November 1999 to July 2002. The Ministry of Economic Development was set up at Mr Anderton’s initiative as a condition of joining the coalition government in 1999. He was first elected to Parliament in 1984 and has been a member since then. He was previously President of the New Zealand Labour Party (1979–84). Before entering Parliament he was a City Councillor and regional Councillor for Auckland for some 20 years, and was, for 13 years, the Chief Executive of Anderton Holdings, a manu­facturing engineering company. He is the author of a book of 12 essays on remarkable and undervalued New Zealanders entitled Unsung heroes, published in 1999. His interests include chess, classical guitar, cricket and golf.   Article abstract: New Zealand has for a long time earned its living as an exporter of agricultural commodities and is not geographically well placed to compete in distant market places. However, one of the best ways in which New Zealand business can achieve sustainable long-term economic growth is through the use of pervasive electronic connectivity. The current New Zealand coalition government believes that it must play a key part in encouraging the use of ICT and has set itself ambitious connectivity targets.   Read the article     Article no.: 3 Topic: The Regulator and the Mobile Market Author: Themiya Hurulle Title: Director-General Organisation: Telecommunications Regulatory Commission, Sri Lanka* PDF size: 100KB   About author: Themiya Hurulle is the Director-General of Sri Lanka’s Telecommunications Regulatory Commission. He is the CEO of the Commission and is responsible for expediting the implementation of the Telecommunication Reforms and development currently under way in Sri Lanka. Mr Hurulle served as a Member of the Parliament of Sri Lanka, and was subsequently appointed Project Minister of Science and Technology. Prior to entering the government, he served as the Executive Director of Wijeya Graphics, the Apple Computer re-seller in Sri Lanka. Mr Hurulle is currently the elected Vice-Chairman of the Commonwealth Telecommunications Union, London. He was elected by the Member countries of SAFIR, the South Asia Forum for Infrastructure Regulation, as its Chairman in the year 2002. Mr Hurulle earned his degree in General Engineering from the University of Moratuwa and qualified in Refrigeration and Air Conditioning at South Bank University, London, UK. He is a Member of the Institute of Refrigeration, UK and he began his career working in this field first in the UK and then in Sri Lanka.   Article abstract: Throughout the world, the growth of mobile telephony, new wireless technologies, convergence, liberalisation and market growth are forcing policy makers and regulators to address new issues. The challenges facing the Sri Lankan regulator and, as well, the other regulators in the South Asian region are similar, and the sharing of their experience would be of mutual benefit. In today’s dynamic environment, regulators have to promote public confidence and popular support, through transparent regulatory and licensing processes, and by conducting public consultations.   Read the article     Article no.: 4 Topic: Driving Pervasive Connectivity – Malaysia’s Multimedia Super Corridor Author: Dr Wilson Tay Title: Vice-President Organisation: Multimedia Development Corporation PDF size: 108KB   About author: Dr Wilson Tay is the Vice-President of Malaysia’s Multimedia Development Corporation. Prior to joining MDC, Dr Wilson was the Chief Operating Officer and Chief Knowledge Officer of The Media Shoppe. He has also served as the Chief Executive Officer of TEC Asia Centre, and as Executive Director of Corporate Services for the State Government Agency in Western Australia. As a result of his work there, he was awarded the inaugural 1995 Western Australian Public Sector CPA of the Year Award and was awarded a visiting fellowship, representing Australia, as a Fullbright International Business Visitor in six US capital cities. Dr Tay also worked as a lecturer at Curtin University of Technology, as a Management Accountant, as a Chartered Accountant with Price Waterhouse & Co, and at Murdoch University as a Lecturer, Administrator and Financial Advisor to the Vice Chancellor whilst completing his Master Degree. He is an Associate of the Institute of Chartered Accountants in Australia, a Fellow of the Australian Society of Certified Practicing Accountants, a Fellow of the Institute of Chartered Secretaries and Administrators, a Fellow of the Institute of Corporate Managers and Administrators in Australia, and a Certified Financial Planner in the USA. He is also a Companion of the International Management Centres Association, an adjunct Faculty Member of the University of Action Learning in Boulder, Colorado, USA, an Honorary Associate Professor of University Tunku Abdul Rahman (UTAR), Malaysia, and an Academic Advisor with KUKTEM in Kuantan, Malaysia.   Article abstract: Malaysia has embraced communication and information technologies. The creation of the Multimedia Super Corridor has now completed its first phase and is moving on, nurturing a new generation of Malaysians in the use of the latest information technologies. The Super Corridor demands better connectivity. New and innovative communication technologies, both wired and wireless, are bringing the promise of always-available knowledge to both the urban and the rural population. The Internet has become a key factor driving the usage of information technologies.   Read the article     Article no.: 5 Topic: Global Information Society, Global Networks, and Global Standards Author: Xie Daxiong Title: Senior Vice-President Organisation: ZTE PDF size: 100KB   About author: Xie Daxiong is the Senior Vice-President of ZTE. Previously, while he was Vice-President and General Manager of ZTE’s CDMA Division, ZTE became one of the leading global CDMA equipment vendors and built its CDMA R&D and marketing structures. As the Senior Vice-President of ZTE Corporation Mr Xie has taking especial interest in developing the company’s R&D system. Mr Xie is responsible for ZTE’s overall R&D planning. To date, ZTE has set up 13 wholly-owned R&D centres worldwide and has undertaken research partnerships with giant electronics companies throughout the world. Xie Daxiong earned his Master’s degree from the Nanjing Science and Technology University.   Article abstract: Currently, networks are mostly developed to meet local needs without an overall global plan. This causes problems: subscribers must learn many different ways of working; operators have to maintain several independent networks, each with their own problems; and manufacturers face high levels of risk about which technologies to support. Standards form the basis and guarantee for industry development and introduce certainty to the market for all parties. The ITU and other ISOs must lead the way in creating and enforcing standards globally.   Read the article     Article no.: 6 Topic: High-Speed Wireless Data – Getting Synchronised Author: Jan Abrahamsson Title: Regional Managing Principal, Asia-Pacific Organisation: Ericsson PDF size: 84KB   About author: Jan Abrahamsson joined Ericsson in January 2004 as Regional Managing Principal for Asia-Pacific, and is based in Singapore and Stockholm. He has 12 years’ experience as a business strategist within the field of wireless telecom, Internet and media. Before joining Ericsson, Mr Abrahamsson was CEO of the international management consulting firm A&Co, a company he founded. Prior to this, Mr Abrahamsson was CEO of Intelligence, and took the company from a local to a global profile in two years. Mr Abrahamsson has also worked for three years as the Executive Vice-President Asia-Pacific for Edgecom, a telecom consulting company focusing mainly on wireless and Internet-­oriented companies. Mr Abrahamsson holds degrees in finance, economics, the humanities and journalism.   Article abstract: During this year several major operators will launch their 3G-based services. This means that, in the future, customers will choose their operator based on a desire for new “experiences” – news and information, music and sports, and entertainment. The operator can tailor their 3G strategy for the local market and the individual customer; but, to compete effectively, the operator needs to develop the ability to act as a full-service provider rather than just a simple communications provider.   Read the article     Article no.: 7 Topic: Multimedia Telephony: Delivering the “Value” over Author: Martin Geh Title: President Organisation: Lucent Technologies, Asia-Pacific PDF size: 84KB   About author: Martin Geh is the President of Lucent Technologies, Asia/Pacific. He is responsible for all sales, marketing, operations and new business opportunities for Lucent INS throughout the Asia-Pacific region. Prior to taking up this role, Mr Geh was the Vice-President of Asia-Pacific Sales and Marketing for Apple Computers. Mr Geh began his 15-year career in international sales and marketing at Intel in the US. He spearheaded Intel’s channel sales and marketing organisations, as well as Intel’s largest strategic direct OEM accounts in Asia-Pacific. His experience at Intel also included regional director roles with responsibility for South East Asia and then Asia-Pacific.   Article abstract: Telecom operators, especially incumbents, have been struggling to identify sustainable cost and revenue advantages in VoIP. The answer is next-generation multimedia telephony. As wire line voice services migrate to IP they will become part of a family of real-time communications using a common client-server architecture. Research shows that consumers are looking for “lifestyle-enhancing” services that make it easier for them to complete the tasks they perform on a daily basis. Telecom operators must be prepared to meet those needs.   Read the article     Article no.: 8 Topic: Life Goes Mobile Author: Urpo Karjalainen Title: Senior Vice-President Organisation: Nokia Customer & Market Operations, Asia-Pacific Area PDF size: 132KB   About author: Urpo Karjalainen is Nokia’s Senior Vice-President for Customer & Market Operations in the Asia-Pacific Area. Prior to his present post, Urpo had served as the President of Nokia (China) Investment Co Ltd and Corporate Senior Vice-President and General Manager of Nokia China, as Vice-President of Strategic Marketing for Nokia Mobile Phones Asia-Pacific, and as Vice-President of Sales for Nokia Mobile Phones Asia-Pacific. Mr Karjalainen came to Nokia from Digital Equipment Corporation, where he played a role in different sales, marketing and strategy development management positions at the country and European levels.   Article abstract: Mobile communications have made it possible for everyone to stay in touch with the people and information that matter to them. Just a few years ago, fixed lines were the way to build telecommunication services; today, mobility is becoming a fundamental aspect affecting many areas of telecommunications. People expect high-speed access to the web – and to entertainment, information and e-commerce – wherever they are. Many services that are currently regarded as fixed are about to become mobile.   Read the article     Article no.: 9 Topic: GSM: The Pervasive Connectivity Bridge Author: Alan Hadden Title: President Organisation: Global Mobile Suppliers Association, GSA PDF size: 324KB   About author: Alan Hadden is President of GSA. He has 18 years’ experience in senior positions in the manufacturing, regulatory, operator and consultative sectors of the mobile communications industry. As Industrial Advisor to the Department of Trade and Industry, one of his key activities was to co-ordinate and represent UK industry views influencing telecommunications regulation and standardisation at national and international level. While working for One-2-One (now T-Mobile), he secured ETSI standardisation of the GSM 1800 standard. He represented the company at the GSM Association, chairing various groups including the European Operators group. He was Vice-Chairman of the UMTS Forum 1996 –1997, and its Program Manager until 2001. An independent consultant since 1997, and a firm believer in the benefits of GSM, Alan accepted the challenge of being GSA’s first President in 1998.   Article abstract: GSM continues to go from strength to strength, and the new non-voice technologies are beginning to explore the advantages and uses of bulk data transmissions. EDGE, standardised in 1999, is now entering the market and revolutionising non-voice applications. On modern networks, adding the EDGE enhancement requires only a simple network software upgrade, but when combined with Wideband CDMA, it delivers an impressively long list of advantages to the customer. The industry is now preparing to reap the benefits that GSM/EDGE will bring.   Read the article     Article no.: 10 Topic: Taming the Wild, Wireless Web Author: Gene Wang Title: CEO Organisation: Bitfone Corporation PDF size: 84KB   About author: Gene Wang is the CEO and Chairman of Bitfone Corporation the pioneer in over-the-air (OTA) firmware update technology for mobile phones. He has more than 21 years of experience in building businesses from the ground up. Prior to Bitfone, Gene served as CEO of three start-up companies. He founded Photo Access and, Computer Motion. Gene’s experience also includes serving as Executive Vice-President at Symantec Prior to Symantec, Gene was Vice-President and general manager at Borland, where he helped popularise the C++ programming language. Early in his career, Gene was Vice-President of marketing at Gold Hill Computers. Gene earned his Bachelor’s degree in computer science from the University of California at Berkeley and attended Harvard Business School.   Article abstract: Data access, multimedia services, and innovative, more powerful, phones are major drivers of mobile telephony growth. However, the more sophisticated the handset, the more likely it is to contain software bugs, and the sooner it is likely to become outdated. Now, Firmware Over The Air can upgrade phones, setting the stage for “dynamic phones”. With these phones, software can be configured at point-of-sale, or after, to customise the mobile user’s experience.   Read the article     Article no.: 11 Topic: Opportunities and Perils of a Peer-2-Peer Internet Author: Yves Poppe Title: Director Organisation: IP Strategy Teleglobe PDF size: 124KB   About author: Yves Poppe, the Director of IP Strategy for Teleglobe, has spent more than 30 years in data communications. When the US National Science Foundation transferred the Internet to the commercial sector, Yves, in close cooperation with the R&E community, made the first transatlantic STM-1 available for next generation Internet connections between the North American and European R&E networks back in 1994. Yves participated in the G7 GIBN (Global Interoperability of Broadband Networks) initiative as a member of the Canarie Policy Board; he represents Teleglobe at the TERENA General Assembly, Internet2 and APAN. In 2001 he facilitated the first transcontinental wavelength connection at 2.5 Gb between SURFnet in Amsterdam and STARLIGHT in Chicago. Over the last year, as Director IP strategy, Yves has been spear­heading the Teleglobe IPv6 initiative.   Article abstract: Today’s Internet consists of 500 million people communicating through two million servers. These servers mediate practically everything on the Internet – users rarely communicate with each other peer to peer. The advent of Internet Protocol IPv6, with its huge address space, will overcome the addressing problems of IPv4, which has been in use since 1983. With IPv6, people and devices can be reached anywhere, any time. The impact on existing carrier business, and the opportunity for new business, will be far reaching.   Read the article     Article no.: 12 Topic: Fraud-Free Prepaid Messaging Author: Boudewijn Pesch Title: Vice-President, SE Asia & Greater China Organisation: LogicaCMG PDF size: 92KB   About author: Boudewijn Pesch is the Vice-President of LogicaCMG SE Asia and Greater China operations. Boudewijn joined CMG as the Chief Representative tasked with extending CMG’s global presence to China and was later promoted to Managing Director of CMG Asia-Pacific, when he moved to the Singapore regional offices. Prior to joining CMG, Boudewijn served as the General Manager of Detron Group Asia-Pacific. His previous experience includes consulting with the VB Group in The Netherlands. Boudewijn was born in The Netherlands. He has a Master’s degree in management studies and a Bachelor’s degree in engineering.   Article abstract: Prepaid messaging services are proliferating throughout the Asia-Pacific region. With prepaid representing such a high proportion of the customer base, it is essential that regional operators can market new non-voice services to customers without exposing themselves to fraud. Traditional delivery charging creates a fraud window between the expiry of an account and its blocking. The new high-volume services mean this fraud can become expensive for the carrier. Pre-delivery SMS charging eliminates this window by vetting the account before the message is sent.   Read the article     Article no.: 13 Topic: Securing your Information Author: Rakesh Aggarwal Title: Chairman Organisation: Network Security Solutions, NSS PDF size: 83KB   About author: Rakesh Aggarwal is the Chairman of Network Security Solutions, NSS. A serial entrepreneur, Mr Aggarwal has been involved as an angel investor in several start-ups and has business interests in media and entertainment, IT, healthcare, architectural ceramics and other industries. His other ventures in India include Fitch Ratings India, Private Limited, the only independent rating agency in India, which was co-founded by him as a joint venture with Duff & Phelps Credit Rating of Chicago. He has been a career banker, having worked with Citibank – India, Thailand, Sri Lanka and Singapore for 15 years. He has also worked for seven years with Union Bank of Switzerland, Singapore as Chairman of the East Asia Credit Committee. He was Senior Advisor to an infrastructure fund sponsored by the Prudential Insurance Company of America. He is a Director of SET Singapore and several other companies.   Article abstract: Recent virus attacks and threats to data make computer security of paramount importance. “Security” is a multifaceted word with many different connotations; but, broadly speaking, it involves protecting an organisation’s critical information from threats, both internal and external. In any organisation, information security is ultimately driven by business needs and is a balance between confidentiality, integrity and availability. “Securing your information” is a big issue that is getting more complex every day.   Read the article     Article no.: 14 Topic: Transition from OSS to Analytical Systems as Next Step in Evolution of IT for Telecom Operators. Author: Andrey Morozov Title: President and CEO Organisation: CBOSS Association PDF size: 368KB   About author: Andrey Morozov is the President and CEO of the CBOSS Association. Mr Morozov is one of the founders of the CBOSS company and is one of those responsible for turning CBOSS, originally a small enterprise, into a respected international provider of IT solutions for the telecom business. Mr Morozov’s background and training is in analytical mathematics. He started his career in government-oriented information systems when he joined Moscow’s first mobile carrier, Moscow Cellular Communications, MCC. Mr Morozov began there as a lead programmer and, with time, was promoted to manage the Information Technology R&D department, where he led the in-house development of the MCC billing system.   Article abstract: Asia-Pacific is the world’s fastest growing ICT market. However, in the era of convergence it has to face new critical issues: the unprecedented increase in demand for services and technologies, growing amounts of information to process and a lack of adequate control and analysis tools. This creates an urgent need for IT to provide generic, integrated, decision support systems. The next step in IT telecom evolution will involve transition from traditional support systems to analytical Operation Support Systems.   Read the article     Article no.: 15 Topic: Drinking from the “Rights Pool” Author: Nigel Harper Title: Chief Technology Officer Organisation: Yes Television PDF size: 180KB   About author: Nigel Harper is the Chief Technology Officer for Asia at Yes Television; he has devoted over a decade to the “Interactive TV” world. Mr Harper built his early deployment experience in Hong Kong, Singapore, Malaysia and, more recently, with developments in Mainland China. Mr Harper is presently engaged in the development of programming and service for Broadband PC and television subscriber groups. Prior to joining Yes, he worked with Interactive Systems at the Cambridge iTV Service and provided consulting expertise for international operations (including the BBC, SingTel, Oracle and the EU-funded project AMUSE) exploring technical and business cases for consumer-focused services, predominantly in the Interactive TV field. He has specialised in the technical architectures for delivery of interactive and information systems including both the hardware systems for head-end and consumer premises equipment, as well as the software and standards. He has worked on projects in the Set-top box arena for Online-Media as well as leading work on IP platforms and WWW on TV services including original work in Network Computing. Nigel holds an MSc in Interactive Computing and also a BA Honours degree in Design and Technology from Loughborough University (UK).   Article abstract: The development of “value-added” consumer revenues has turned to streaming media and entertainment: television, drama, documentary & movies all feature in the growing offerings for on-demand content. Gaining the support of the media rights holders to deliver these services requires time and care; critically, it also requires an adherence to auditable controls and operational procedures. Dealing with the complexity of creating a “Media Pool” for multiple device access across multiple geographies and time scales is the new technical and operational challenge.   Read the article Confirmed authors (Order by article no.)   Dr Chin Daeje, PhD Minister of Information and Communication, Republic of Korea   The Hon. Jim Anderton Minister for Economic, Industry, and Regional Development, New Zealand   Themiya Hurulle Director-General, Telecommunications Regulatory Commission, Sri Lanka*   Dr Wilson Tay Vice-President, Multimedia Development Corporation   Xie Daxiong Senior Vice-President, ZTE   Jan Abrahamsson Regional Managing Principal, Asia-Pacific, Ericsson   Martin Geh President, Lucent Technologies, Asia-Pacific   Urpo Karjalainen Senior Vice-President, Nokia Customer & Market Operations, Asia-Pacific Area   Alan Hadden President, Global Mobile Suppliers Association, GSA   Gene Wang CEO, Bitfone Corporation   Yves Poppe Director, IP Strategy Teleglobe   Boudewijn Pesch Vice-President, SE Asia & Greater China, LogicaCMG   Rakesh Aggarwal Chairman, Network Security Solutions, NSS   Andrey Morozov President and CEO, CBOSS Association   Nigel Harper Chief Technology Officer, Yes Television